Frequently asked questions

I'm a shop and want to purchase products - how?

Click here to sign up for a wholesale account. We normally approve new accounts within 24 hours. You’ll get an e-mail with further information once registered.

Where do you ship from?

We ship straight from our warehouse in Sweden.

Where do you ship to?

We ship to all of EU (including Norway).

Complete list of countries: Åland, Albania, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and United Kingdom.

What's the payment terms?

Outside Sweden: Pre-payment via bank transfer. The order will be shipped once paid for.

Swedish customers: 14 days invoice or pre-payment via bank transfer. First order needs to be paid before shipping.

How long is the delivery time?

Outside Sweden: Normally 4-5 days after dispatch via DHL.

Swedish customers: 1-2 days after dispatch via DHL or PostNord.

Can i pre-order items?

Absolutely! Whenever our brands release a new product, you’ll be able to pre-order it to get it on the release day.

Do you offer media packs?

We offer media packs for all the brands we distribute. They contain product images, photos for social media, logotypes, specifications and more. Our aim is to make it painless and quick for you to get the new products up for sale in your shop.

I want you to distribute my product, who do I contact?

Exciting! Send an e-mail to distribute@vapesint.com with more information and we’ll check it out.

Still got questions?

Feel free to contact us at info@vapesint.com or use the form below and we’ll respond as soon as possible.